If you’ve been following the GB Smart Metering story, you’ll already know that it is one of the worst examples of a Government led IT disaster, which has already cost the taxpayer around £20 billion. In the latest twist to the sorry saga, we have just had the bizarre phenomenon of National Meter Reading Day, when millions of energy consumers effectively performed a Distributed Denial of Service attack on the 31st March, by submitting their energy readings. It resulted in the websites of most of our leading energy suppliers crashing.
The background to this is that consumer energy prices in the UK have just taken a substantial hike. On the 1st April, a price cap enforced by the Government was lifted, allowing energy suppliers to raise tariffs. On his popular Money Show Live TV program, Martin Lewis urged customers to make a note of their meter readings on 31st April and to submit them to their supplier’s website. The following message went viral:
In 2020, the Mobile World Congress was one of the first victims of Covid, denying over 100,000 attendees their annual spring outing to Barcelona. Two years, later, it’s one of the first major exhibitions to stage a credible come-back. It’s not as big – the GSMA, who organise it are predicting around half the attendance figures. Despite that, hosting 50,000+ people for a four day conference and exhibition is still a major step back to normality.
It’s great, if a little strange, to be back. Enforced mask wearing makes serendipitous networking difficult, but the surprise is how busy it is. At the start of the first day, entry queues stretched around the front of the exhibition halls, and by mid-morning it felt busier that you’d normally expect on the opening day. It is smaller; there are empty gaps in the halls, and it’s absorbed the 4YFN startup event, which is a definite move for the better. But it was busy, with a bustling vibe, giving everyone the feeling that the constraints of Covid are behind us.
Just before Christmas, the Bluetooth SIG published the final documents in the first release of Bluetooth LE Audio. It’s been the largest single development in the history of the Bluetooth specifications, taking around eight years and comprising 25 new or updated documents, with over 1,250 pages of specification. Its aim is ambitious, the intent being to provide the platform for the next twenty years of wireless audio development.
Back in 2010, I was the CTO of a small energy startup, designing connected domestic energy sensors, along with some fairly hardcore data analytics, to help consumers work out what was contributing to their energy bills. It was a fairly crowded market as small companies saw the potential for promoting energy efficiency to consumers and investigating ways to use emerging battery technologies to smooth out household demand and reduce cost. Few of those companies survived. Energy suppliers acquired some, then shut them down as they realised that persuading consumers to spend less money didn’t really fit well with their business model. The energy suppliers also had bigger issues, such as dealing with the Government’s impending Smart Metering programme. A few of the startups have survived and were looking forward to renewed interest arising from the UK hosting the COP26 summit.
A couple of months back I started to hear from them that promises to be involved in the events surrounding COP26 were being withdrawn, because space needed to be allocated to other companies that were “closer” to the Government. It seemed that what you knew was less important than who you knew. NetZero nepotism appeared to be kicking in. It felt reminiscent of what we saw at the start of the pandemic, where companies with engineering expertise were asked to help design and build ventilators. A few months later, those efforts were quietly put on the shelf. Instead, contracts for PPE and Test & Trace took precedence. They were easier for Government ministers to comprehend than real engineering, so could be packaged up in marketing campaigns and handed out to the Friends of Dominic and Matty. This week’s damning report from the Public Accounts Committee has described Test & Trace as “muddled, overstated, with an eye-wateringly expensive budget of over £37 billion, which has failed on its main objectives”. That £37 billion is not vastly different from what the equally muddled and overstated Smart Metering programme will have cost the consumer by the time it’s complete, showing that the Government is not generally the best judge of who can deliver, or the way to do it. If we want to achieve our NetZero objectives, it’s vital that we don’t go down the same route.
Today is World Hearing Day and the World Health Organisation has taken the opportunity to launch the first-ever “World Report on Hearing”. In it, they warn that more than 1 billion young people are at risk of avoidable hearing loss, with the total number of people predicted to develop hearing loss rising to around 2.5 billion by 2050. A key message is prevention, warning of the immense social and economic cost of hearing loss if this increase continues.
Yesterday, Apple pre-empted the report by releasing findings from the first year of their Hearing Study. Their report shows that the average weekly headphone exposure for one in ten participants was higher than the WHO recommended limit. They remind listeners that “while catchy tunes can be tempting, you should consider listening to music and other media at the lowest enjoyable volume”. It’s a useful piece of research, as it is collecting real data about usage, providing some of the most accurate information we have on what people actually do.
In contrast, Spotify is still urging users to turn up the volume. Last week, at its virtual “Stream On” event. Spotify announced “a new HiFi service, which will deliver music in a CD-quality, lossless audio format”. It claims that “fans will be able to experience more depth and clarity while enjoying their favorite tracks”. To promote the new service, they’ve commissioned a short YouTube video from Billie Eilish and FINNEAS, which contradicts almost everything that the WHO is trying to do promote hearing health. It appalls me that anyone at Spotify released it. Here’s a transcript and a brief analysis of the opening conversation.
In October 2020, the hearables industry acquired its first unicorn. Eargo, a startup making hearing aids, had a successful IPO, with its market valuation rising to $1.3 billion. It’s been on a roller-coaster ever since, nudging $3 billion last month before sliding back to $2.3 billion. Some might argue that it’s not the first hearables unicorn, as Apple acquired Beats for $3 billion back in 2014, but Beats was never really a unicorn. Beats had received a $500 million investment from Carlyle the year before, which gave it a valuation at just over $1 billion, but a large chunk of that valuation was based on their music service, not their hardware. Ironically, the success of Airpods means that Apple now almost certainly outsells its acquisition, making Beats the junior hearables partner. We’ll probably never know whether Beats played any part in the Airpod’s development, or whether it was a purely internal Apple development, but that’s history. The question on everybody’s lips in the hearables industry is “Who will be the next unicorn?”